One of our major concerns is the impact of the Deferred Sales Charge (DSC) mutual fund on
clients, especially vulnerable seniors.
A
Dec. 2015 report from the regulator of mutual fund dealers
identified several problematic practices, including: clients over age 70
that were sold DSC funds ( aka back-end load); clients who were sold funds with
DSC redemption schedules that were longer than their investment time horizon;
and evidence of poor disclosure of the redemption fees at certain firms. The
report stated “Overall, there was a lack of consistency across [dealers] on how
to supervise transactions involving seniors who purchased DSC funds.”.
A DSC sold fund pays a 5% sales upfront commission to a dealer/advisor
when a purchase is made. This structure creates many conflicts-of-interest that
can skew the recommendations from advisors to the detriment of elderly clients.
DSC sold funds carry significant penalties if they aren’t held for 6 years. Ready
access to investments is important for retirees living on fixed income in case
of an emergency.The DSC fund also glues clients to their salesperson even if service is
mediocre. Mutual fund salespersons are not
required to act in the client’s best interests.
We’ve seen cases where seniors are exploited by salespersons that
keep them locked into underperforming funds for long periods of time. The
underperformance directly reduces their retirement income security and limits
their choice of funds.
When a fund company
unilaterally decides to shut down a fund, unitholders must either switch to
another fund in the same family and possibly incur an up to 2% switch fee or
redeem with a penalty and crystallize unplanned capital losses or gains. It’s
like being between a rock and a hard place.
We’ve even seen cases where
retirees were sold Canadian money market Funds intended for short term parking
of cash sold on a DSC basis. That is beyond exploitive.
And then there’s fund churning that causes a lot of early redemption
penalty fees to be incurred. In a number of well documented cases , unethical advisors will recommend redeeming a mutual fund as soon as the redemption schedule expires and buy a new fund ,starting the dreaded redemption schedule all over again. A lack of liquidity is exactly the opposite of what retirees need.
The penalties are bad enough but in a RRIF they cannot even be offset against income. Any early redemption penalty fee paid is money lost in the RRIF (or RSP) forever.
The penalties are bad enough but in a RRIF they cannot even be offset against income. Any early redemption penalty fee paid is money lost in the RRIF (or RSP) forever.
Finally,
even when an investor passes away, the DSC still applies, leaving beneficiaries
a big headache - it is like a cancer that won’t go away.
An attempt by Securities
regulators to ban the sale of such toxic funds is being vigorously opposed by
some members of the mutual fund industry. Investor advocates want to protect
investors by limiting access to the DSC option because it pays an outsized upfront commission to the dealer/
salesperson than other sales options, and a lower continuing commission for
service to the client. Paying for advice well in advance of the provision of
services is not smart especially if the advisor leaves the firm or retires.
Accordingly, there is not one consumer or investor advocacy group in Canada
that supports the retention of the DSC sold mutual fund.
Here's what you can do:
·
Just don’t let your advisor sell you this toxic
product
·
Ask your advisor about the Annual 10% DSC
Free option if you already own such a fund
·
Ask your dealer to waive switch fees and early
redemption fees and switch you into a lower cost product that
meets your needs
·
Ask your dealer to stop reinvesting distributions
in your existing DSC funds
·
Buy a fund from a reputable fund company that has
discontinued selling mutual funds on a DSC basis – these include Investors
Group, Dynamic Funds and BMO Investments Inc. among several others
·
Shun fund firms and salespersons that promote the
sale of DSC mutual funds
·
Tell all your friends , colleagues and family
to avoid being sold a DSC fund
The DSC Sold Fund Under the Microscope
If you want
a real world education on advisor
exploitation of seniors, read this
Classic Case of elder abuse and DSC sold Funds .It’s a MUST READ for every senior and retiree http://www.iiroc.ca/Documents/2012/3cb46f19-f9fc-4fbe-8e88-584c5337f054_en.pdf
Classic Case of elder abuse and DSC sold Funds .It’s a MUST READ for every senior and retiree http://www.iiroc.ca/Documents/2012/3cb46f19-f9fc-4fbe-8e88-584c5337f054_en.pdf
One way to
avoid all this complexity and expense is to consider using a robo-advisor.
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